Returns
-
All items must be brand new, unworn, unwashed, and in original condition
-
All items must be returned to us within 31 days of the delivery date
-
Original shipping charges you pay, or we pay are not refundable*
-
Invoice must be included in the return package
-
No returns for orders that use a promo code over 20% or during any sales 15% off or more
-
There is a 20% restocking fee for orders over $70 or orders with more than five items.
-
We will gladly take care of any defective products.
- No returns for made to order all over print products (button ups, cross body bags, t-shirts, crop tops and one-sided flags) this includes all items in the Kamala Harris collection
- Subject: RETURN Request or EXCHANGE Request
- Body: Reason for return or exchange request
- If it's a damaged/quality issue, please attach a photo.
Any items sent to us without our approval first will not be accepted and will be donated to charity.
Please note that you are responsible for the cost of return shipping & we do not refund our costs of shipping the order to you as we still paid shipping to send out (even if it was free shipping).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please get in touch with Klarna/Afterpay/Affirm directly if you used Klarna/Afterpay/Affirm at checkout.
Cancellations
Orders can only be canceled within 30 mins of placing it.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us here.
Sale items
Only regular priced items may be exchanged/returned, unfortunately sale items cannot be returned. If you received more than 15% off your order, it is not eligible for refund or return. This is only eligible for an exchange.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.