Returns

Holiday Returns Policy is in effect:

All orders placed between Nov 1st and December 16th have until Jan 16 to process a return or exchange.

All items must be brand new, unworn, unwashed, and in original condition
All items must be returned to us within 31 days of the delivery date
Original shipping charges you pay, or we pay are not refundable*
Invoice must be included in the return package
No returns for orders that use a promo code or during any sales 15% off or more
There is a 20% restocking fee for orders over $70 or orders with more than five items.
We will gladly take care of any defective products.

Please get in touch with us to start the process. Email info@gayprideapprel.com or reply to your delivery email.

Any items sent to us without our approval first will not be accepted and will be donated to charity.

Please note that you are responsible for the cost of return shipping & we do not refund our costs of shipping the order to you as we still paid shipping to send out (even if it was free shipping).

Exchanges

We accept exchanges. Please get in touch with us to start the process.

All items must be brand new, unworn, unwashed, and in original condition
All items must be returned to us within 31 days of delivery date
Original shipping charges are not refundable
Invoice must be included in the return package

Please note that you are responsible for the cost of return shipping + new shipping costs for new orders. We hope to one day be big enough to cover all costs!

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please contact Klarna/Afterpay directly if you used Klarna/Afterpay at checkout.